Cell phone tip of the day: Battery pull
Nov 13, 2009 Cell Phones, Work
At my work most of the staff have cell phones. As time goes on you find that a cell phone will stop functioning just like anything else. When you first experience a problem with your cell phone the best tip / troubleshooting technique you can use is to pull the battery out and try again. I frequently have users that cannot get the keypad to work, earpiece volume does not work, can’t make/receive calls or some other strange combination. It is best to pull the battery while the phone is turned on. This is especially true for troubleshooting BlackBerry devices.
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Tags: Cell Phones, Tip, Troubleshooting
