Change outgoing BlackBerry PIN message sender email address

At the organization I work for we have a BlackBerry server setup with around 30 users. Works great for those employees that don’t get computer access but still need access to get emails to stay up to date on daily schedules and patient care. However when there is a problem that affects email on the devices it is best to notify those staff there is an issue or that the issue has been resolved. This is where using PIN messaging comes in very handy. This last time I had a device in my hand and I noticed that the email address on the PIN message was from admin@yourcompanydomain.com instead of something related to our organization. Below I will show you how to change this so that your outgoing PIN messages have an email address that actually correlates with your own business.

* I am doing these processes on BlackBerry Server 5 and not 4. The process for 4 will be different as it is not a browser based management.

  • Open your BlackBerry Administration Service page and log in.
  • Navigate to the Devices > Wireless activations > Device activation settings
    BlackBerry Device Activation Settings
  • You will notice at the top of this page there is a Email initialization message section with the Sender address by default as: admin@yourcompanydomain.com. Select the Edit activation settings button to change this
  • Change the Sender address field to an actual email of your company and then select Save all
    BlackBerry Email Initialization Message Settings

Once you have changed this all of your outgoing PIN messages will have the new email address as the sender name.

Enabling / Disabling Bcc field in Microsoft Outlook

The use of the Bcc field in email is something that more people should use. Over the summer I had purchased a new home and gave my realtor my email address to email me new listings. A few months later her husband (her partner in the real estate firm) sent out some mass emails and placed everybody’s email address in the To field. The problem with this is that I along with every other one of her clients now have the email addresses of all of her clients, some of which I recognized. To prevent this you can use the Bcc field which will hide all of the recipients. Enabling this field in Microsoft Outlook 2003 and 2007 is rather easy.

Outlook 2003
Step 1 is open Outlook and create a new email. Once in the new email you will need to find the Options button that is located on the main toolbar. Click on the small down arrow just to the right of the word Options.

Bcc Outlook 2003

Step 2 is to click on the Bcc option which is 2nd from the bottom.

Bcc Outlook 2003

You will now see the Bcc address line just above the Subject field.

Bcc Outlook 2003

Outlook 2007
Step 1 is to open Outlook and create a new email. Once in the new email you will see the ribbon at the top. You will need to click the Options tab.

Bcc Outlook 2007

Step 2 is to click on the Show Bcc button in the Fields section of the Options ribbon.

Bcc Outlook 2007

The Show Bcc field will now be highlighted and the Bcc field will be placed just above the Subject field.

Bcc Outlook 2007

That is how easy it is to show the Bcc field in your new emails so you can hide the email addresses of the recipients of your email.

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