Cell phone tip: Remove false voicemail indicator
Apr 27, 2010 Cell Phones, Work
With my day job I have to deal with a lot of cell phones (around 200 to give you a good idea). Recently a co-worker came to me stating that they had the new voicemail icon on their home screen and when they checked the voicemail it was empty. My first solution to solving a cell phone issue is a battery pull while the phone is still on. However with this situation it did not solve the problem. With this particular phone being a Verizon phone I did the standard *228 to update the phone just in case with no luck either. The fix is actually to just call and leave a new voicemail on the phone and wait for the phone to prompt you of a new voicemail. Once you have the new prompt of a voicemail listen to the message and hang up. The voicemail indicator should be gone.
*This was done on a Motorola W755 but should work for other phones. I have seen this same issue on a BlackBerry however this did not seem to fix the BlackBerry.
Tags: Cell Phones, Tip, Verizon, Voicemail
